Hi Market America and Voitel® Listeners...good morning...
Puzzles can challenge our mind and sharpen our visual thinking skills. I am wondering...and please let me hear from all you blog followers, have you put together what is coming next with Voitel?
Don't dig out your Rubik's Cube thinking cap just yet. This Voitel puzzle only contains 3 pieces and the clues are in 3 individual blogs each of which focus on a particular service.
You all know Voitel is Market America's branded Telecommunications Provider. We offer Home Phone and Wireless Services. And we just introduced BIG 'T1' Bandwidth Internet Access about a week ago. We have a big event coming up in August and ma LOVES to promote, with 'guns a blazin' our new products to BIG audiences. Would it stand to reason that Voitel has something up its sleeve too?
How about an 'Entreprenuer Triple Play'?
You guessed it...Voitel is going to 'bundle' home phone, wireless and Internet services in one nice, tidy little package! The details will be disclosed at our event and I hope we see all of you there. Stop by the Voitel Booth, say 'hello' and get the scoop on this promotion. Or join me and Dennis Franks on the main stage Thursday so we can give you 10 more reasons to switch to Voitel!
Regards,
Jamie Kennington
Director of Telecom Services for Market America & Voitel
7/24/2009
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11 comments:
I have a question - are those of us that do NOT have cable to our homes - ie. those of us in "the country" still left out of the picture? WE only have a dialup phone OR DSL only with a dialup line.
Hi Charlotte...thanks for your inquiry. Our BIG 'T1' Internet Access is via DSL only and not dial-up or cable.
Are you getting DSL now? Please go to www.voitelinternetaccess.com and check your address for DSL availability. The results work fast (like 'Speedy Gonzales') and you should have your answer quickly.
If you are looking at running our Home Phone Service in conjunction with your Internet, it is my opinion that DSL is the better of the two anyway.
Cable vs DSL has created quite a debate that I will not go into here but let me just say that the engineering of DSL over the engineering of cable...DSL provides better call quality. Please go to our site and check availability. Please let me know if it works out for your home.
Regards,
Jamie Kennington
Director of Telecom Services for Market America & Voitel
I checked - no service - I look forward to the day that technology catches up with those of us in the country even though I am only 17 miles from the center of downtown Tulsa, Oklahoma.
Can't get the DSL here in Brookhaven Township on Long Island. Cablevision has a corner on the market and every is cut out. I am preparing to buy an Iphone. Please help me with my decision before the convention. What phone would I get with internet services and at what price.
Jamie if it has not been said or said enough, Thank you for your hard work and dedication to ma and Voitel. A bundled package sounds awesome. looking forward to the details!!
What about Voitel and Canada?
Thanks!
HI drjHammer...
Thanks for your comments. First things first---please go out to www.voitelinternetaccess.com and enter your phone number. You might be surprised by who we have agreements with when it comes to providing service. We may have an arrangement with Cablevision that will enable you to get your Internet through Voitel, thus 10% commission in your pocket.
Now #2---can you please go out to www.voitelwireless.com and look at all our plans and phones? We now support BlackBerry's AND you will find out at convention that we are going to formally introduce 'unlimited' plans. Those plans are not listed on the website yet but will be there after this event. Oh---I LOVE my BlackBerry. I have been married to them since inception and that experience has been so good that I don't foresee any type of divorce in the future. Please consider the BlackBerry when evaluating the iPhone.
Regards,
Jamie Kennington
Director of Telecom Services for Market America & Voitel
Hi Richard Roblin...good morning...
I know---I know---Canada is on my radar as well. We are working through some channels right now in an attempt to find one provider who can give us the ability to offer 'bundles'.
Keep on the look-out. We will make it happen. Thanks again and I hope you have a nice weekend.
Regards,
Jamie Kennington
Director of Telecom Services for Market America & Voitel
As a Market America Distributor I am proud to have used all the great Market America products that I have recommended to my customers. I can speak first hand about the benefits of MA’s Health and Nutrition line, the Pet Health Products, and the Snap products.
Unfortunately I now know first hand the deficiencies of the Voitel Telephone product. We signed up for the Voitel service at the International Convention in 2007. One by one we noticed that the promises so enthusiastically made by the Tim Espinoza and Duane Gonzales during the Voitel breakout session were not delivered upon. We were paying more for the same service as our previous provider, and technical problems with service were not being dealt with quickly.
We decided to transfer our service from Voitel to Verison on December 18th 2008. What should have been a simple process taking no more than a few working days, has become a drawn-out hostage situation. Tracy Hall, head of Voitel provisioning has offered up one excuse after another. First she stated that, Verison hadn’t contacted them. When presented with print outs that showed Voitel had indeed been contacted. She offered another excuse as to why Voitel released my husband’s (the primary) phone number, but held on to mine the secondary number yet billed us the full amount for both numbers. Over the course of several phone conversations, her answers were neither consistent nor even logical. Good customer service, the alleged defining rational for using Voitel, would have been, I’m sorry for the inconvenience, let me credit your account, and I hope that we can win back your business. Apparently Ms Hall hadn’t sat in on the customer service breakout lead by Mr. Espinoza. By now we have invested numerous hours in follow-up and what ever goodwill we had for the product evaporated. On December 18th, I had come to the conclusion that Voitel was not a good fit for us, but might work for other folks; but at this point I feel that Voitel is a company that does not deserve to be part of the MA family of products and would certainly actively discourage other distributors from recommending it to their client base. As to my phone number and the billing issue— Day 18 of the hostage situation — no resolution yet.
H. Sandra Chevalier-Batik
As a Market America Distributor I am proud to have used all the great Market America products that I have recommended to my customers. I can speak first hand about the benefits of MA’s Health and Nutrition line, the Pet Health Products, and the Snap products.
Unfortunately I now know first hand the deficiencies of the Voitel Telephone product. We signed up for the Voitel service at the International Convention in 2007. One by one we noticed that the promises so enthusiastically made by the Tim Espinoza and Duane Gonzales during the Voitel breakout session were not delivered upon. We were paying more for the same service as our previous provider, and technical problems with service were not being dealt with quickly.
We decided to transfer our service from Voitel to Verison on December 18th 2008. What should have been a simple process taking no more than a few working days, has become a drawn-out hostage situation. Tracy Hall, head of Voitel provisioning has offered up one excuse after another. First she stated that, Verison hadn’t contacted them. When presented with print outs that showed Voitel had indeed been contacted. She offered another excuse as to why Voitel released my husband’s (the primary) phone number, but held on to mine the secondary number yet billed us the full amount for both numbers. Over the course of several phone conversations, her answers were neither consistent nor even logical. Good customer service, the alleged defining rational for using Voitel, would have been, I’m sorry for the inconvenience, let me credit your account, and I hope that we can win back your business. Apparently Ms Hall hadn’t sat in on the customer service breakout lead by Mr. Espinoza. By now we have invested numerous hours in follow-up and what ever goodwill we had for the product evaporated. On December 18th, I had come to the conclusion that Voitel was not a good fit for us, but might work for other folks; but at this point I feel that Voitel is a company that does not deserve to be part of the MA family of products and would certainly actively discourage other distributors from recommending it to their client base. As to my phone number and the billing issue— Day 18 of the hostage situation — no resolution yet.
H. Sandra Chevalier-Batik
As a Market America Distributor I am proud to have used all the great Market America products that I have recommended to my customers. I can speak first hand about the benefits of MA’s Health and Nutrition line, the Pet Health Products, and the Snap products.
Unfortunately I now know first hand the deficiencies of the Voitel Telephone product. We signed up for the Voitel service at the International Convention in 2007. One by one we noticed that the promises so enthusiastically made by the Tim Espinoza and Duane Gonzales during the Voitel breakout session were not delivered upon. We were paying more for the same service as our previous provider, and technical problems with service were not being dealt with quickly.
We decided to transfer our service from Voitel to Verison on December 18th 2008. What should have been a simple process taking no more than a few working days, has become a drawn-out hostage situation. Tracy Hall, head of Voitel provisioning has offered up one excuse after another. First she stated that, Verison hadn’t contacted them. When presented with print outs that showed Voitel had indeed been contacted. She offered another excuse as to why Voitel released my husband’s (the primary) phone number, but held on to mine the secondary number yet billed us the full amount for both numbers. Over the course of several phone conversations, her answers were neither consistent nor even logical. Good customer service, the alleged defining rational for using Voitel, would have been, I’m sorry for the inconvenience, let me credit your account, and I hope that we can win back your business. Apparently Ms Hall hadn’t sat in on the customer service breakout lead by Mr. Espinoza. By now we have invested numerous hours in follow-up and what ever goodwill we had for the product evaporated. On December 18th, I had come to the conclusion that Voitel was not a good fit for us, but might work for other folks; but at this point I feel that Voitel is a company that does not deserve to be part of the MA family of products and would certainly actively discourage other distributors from recommending it to their client base. As to my phone number and the billing issue— Day 18 of the hostage situation — no resolution yet.
H.Sandra Chevalier-Batik
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